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iBASIS AND XLSMART ANNOUNCE STRATEGIC MANAGEMENT SERVICE AGREEMENT TO MANAGE INTERNATIONAL AND DOMESTIC MOBILE AUTHENTICATION TRAFFIC

  • September 16, 2025

iBASIS, the leading provider of communications solutions for operators and digital players worldwide, and PT XLSMART Telecom Sejahtera Tbk (XLSMART), formerly known as PT XL Axiata Tbk and PT Smartfren Telecom Tbk, today announced the signing of a Management Service Agreement designed to enhance the efficiency and security of Mobile Authentication traffic delivered into the XLSMART network.

This agreement is a key part of XLSMART’s long-term strategy to strengthen its enterprise business and digital services. iBASIS will serve as the unique international and domestic authorized gateway for Mobile Authentication traffic into XL network prefixes. The primary benefit of this collaboration is improved security for XLSMART’s customers by ensuring that all mobile authentication requests are transported over the authorized and legitimate iBASIS channel. The agreement outlines a comprehensive set of responsibilities aimed at optimizing transport, operations, and authentication integrity, as well as providing business intelligence to XLSMART in the rapidly evolving Mobile Authentication ecosystem.

“Partnering with iBASIS allows us to optimize the aggregation and secure transport of Mobile Authentication traffic across the market,” said Feby Sallyanto, Chief Enterprise Business Solution Officer at XLSMART. “Their global network, combined with deep expertise in the voice product market, operations, and business development ensures seamless delivery to our network.”

“We’re honored to be selected by XLSMART as their partner for Mobile  Authentication and are fully committed to delivering comprehensive managed services that help strengthen XLSMART’s market leadership,“ said  Patrick George, CEO at iBASIS.  “With our advanced infrastructure, unparalleled volume of customer relationships, and strategic global market intelligence, we will support XLSMART in providing legitimate and transparent authentication for consumers worldwide, leveraging new opportunities, and driving continued innovation in the field.”

iBASIS’ managed service model for Mobile Authentication gives XLSMART end-to-end control and insight across Mobile Authentication traffic. XLSMART also benefits from iBASIS’ real-time traffic monitoring and management, and strategic recommendations based on evolving market trends, allowing XLSMART to optimize their Authentication portfolio.

From left to right:
Andrijanto Muljono, Director & Chief Enterprise & Strategic Relationship Officer, XLSmart
Patrick George, CEO, iBASIS

About iBASIS
iBASIS is the leading communications solutions provider enabling operators and digital players worldwide to perform and transform. iBASIS is the first independent communications specialist and Tier One IPX vendor with 800+ LTE destinations. iBASIS today serves 1,000+ customers across 28 locations worldwide. iBASIS optimizes global connectivity, quality, and security so customers achieve high returns on voice, SMS A2P messaging, mobile data, 5G roaming, and IoT.

iBASIS Media Contact
Jason McGee-Abe
26FIVE Global Lab
[email protected]
+ 44 7970 237682

About XL Smart
PT XLSMART Telecom Sejahtera Tbk (“XLSMART” or “IDX: EXCL”) is the newest integrated telecommunications company in Indonesia, formed from the merger of PT XL Axiata Tbk, PT Smartfren Telecom Tbk, and PT Smart Telecom. Carrying the spirit of “innovation with heart,” XLSMART is here to lead Indonesia’s digital era by providing inclusive, reliable connectivity, and being ready to face the future for more than 82.6 million customers across Indonesia.

With a legacy of technological excellence and customer service from two major companies, XLSMART combines the expertise of XL Axiata in mobile services and remains part of the Axiata Group, as well as Smartfren’s innovations in 4G, VoLTE, and eSIM services as part of the Sinar Mas Group.

With the tagline “Together, Moving Forward Without Limits”, XLSMART is committed to promoting digital inclusion, accelerating national progress, and creating long-term value for Indonesia.

XLSMART Media Contact

Reza Mirza

Group Head Corporate Communications & Sustainability XLSMART

Telp: +62 817-0007-110

Email: [email protected]

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