We are at a point of no-return in the evolution of our industry, where wholesalers need to completely re-think the way they go about their business. In addition to reviewing the services they offer, they also need to re-invent many of their business models, when it comes to their customers, partners and, maybe even more importantly, when it comes to their dealings with other wholesalers.
The natural reaction when you are attacked from all sides, as the voice wholesalers are at the moment, is to retreat and protect what you still have. But I strongly believe that attack is the best form of defense here.
Yes, it is crucial for wholesalers to protect their voice business, as it will continue to be a source of revenue for some time to come. But at the same time, they also need to create the right environment to become entrepreneurs again.
This will probably be the greatest challenge in wholesalers’ history: successfully managing both sides of the wholesale brain – the entrepreneurial and operational sides.
The industry will need the right people to inspire it to push the wholesale boundaries and take risks. As at the end of the day, the industry’s success will start with the people who lead it – the wholesale entrepreneurs.
Such entrepreneurs are not people who own businesses, they are individuals who make things happen. They create hope and empower people to make the extraordinary real. As you will see through this portfolio of interviews, the New Commanders who have recently joined our industry have inspiring visions and strategies to make wholesale great again!
This portfolio includes interviews with:
Pierre-Louis de Guillebon – CEO Orange International Carriers
Harald Krohg – CEO Global Wholesale Telenor
Damien Staples – VP, Wholesale Voice & Roaming, BT Global Services & EE
Mardia Van Der Walt – Sr VP International Carrier Sales & Solutions
Feddo Hazewindus – CEO iBasis
Staffan Gojeryd – CEO Telia Carrier
Nicolas Barret – Head of Altice International Carrier
Isabelle Paradis
President, HOT TELECOM
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